Royverra (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.royverra.com.
By using our site, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us to fulfill our contractual obligations to you. This includes:
Identifiers: Name, email address, contact number, and shipping address.
Commercial Information: Products purchased and payment details (processed securely by our third-party payment gateway; we do not store full credit card numbers on our servers).
2. How We Collect Information
We collect information directly from you when you:
Create an account or place an order on our site.
Voluntarily subscribe to our marketing communications.
Contact our Customer Service team.
3. How We Use Your Information
Your information is used strictly for the following business purposes:
Order Fulfillment: To process, deliver, and communicate with you about your orders.
Customer Service: To respond to your inquiries and requests.
Marketing (with consent): To send you information about products and promotions, if you have opted-in.
Improvements: To analyze site performance and shopping trends to improve your experience.
4. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, order information is retained for a period of [e.g., 5 years] to comply with tax and commercial law.
5. Your Rights
You have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request that we correct any inaccurate or incomplete data.
Erasure: Request that we delete your personal data, subject to our legal obligations to retain certain information.
Opt-out: Unsubscribe from our marketing communications at any time by using the ‘unsubscribe’ link in our emails or by contacting us.
To exercise any of these rights, please contact us using the details provided in Section 8.
6. Data Security
We implement a variety of technical and organizational security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information. All transaction data is encrypted during transmission.
7. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to external parties for their marketing purposes.
We share your data only with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, shipping carriers), so long as those parties agree to keep this information confidential and use it only for the services they provide to us.
8. Contact Us
If you have any questions regarding this privacy policy or wish to exercise your rights, you may contact us at:
